Follow Us x
Aliceville Manor News
Awarded Alabama's Best Practice 2019
Alabama Nursing Home Association
The presenters were chosen by a panel of health care experts that evaluated nominations based on 11 criteria. The criteria include the feasibility of applying the best practice to other nursing homes, improving resident quality of life and using a multi-disciplinary approach to address quality of care.
"I commend these nursing homes for using their creativity and knowledge to improve the lives of their residents," said Pam Penland, Director of Alabama's Best Practices. "All nursing homes benefit when one nursing home is willing to it success story. Based on the list of presenters, I believe this will be one of the best events in our more than 20-year history."
Employees of the eight skilled nursing care centers will develop interactive presentations and skits to teach the best practices to an expected audience of more than 350 people.
28 Alabama Nursing Homes Earn National Customer,
Workforce Satisfaction Awards
Twenty-eight Alabama Nursing Home Association member centers received the 2018 Excellence in Action Award from NRC Health. The award recognizes organizations that achieve the highest overall resident or employee satisfaction scores in the NRC Health database-the largest source of long-term care and senior living satisfaction metrics in the nation.
The winners are:
Customer and Workforce Satisfaction Excellence in Action Awards Winners:
- Brookshire Healthcare Center, Huntsville
- Brown Nursing Home, Alexander City
- Burns Nursing Home, Russellville
- Crowne Health Care of Citronelle, Citronelle
- Lauderdale Christian Nursing Home, Killen
- Southland Nursing Home, Marion
- Windsor House, Huntsville
- Cleburne County Nursing Home, Heflin
- Fayette Medical Center Long-Term Care, Fayette
- Lighthouse Rehab & HealthCare Center, Selma
- Madison Manor Nursing Home, Madison
- Parkwood Health Care Facility, Phenix City
- Westside Terrace Health & Rehab First, Dothan
- Albertville Nursing Home & Rehab Select, Albertville
- Aliceville Manor Nursing Home, Aliceville
- Barfield Health Care, Guntersville
- Columbiana Health & Rehab, Columbiana
- Crossville Health & Rehab, Crossville
- Decatur Health & Rehab, Decatur
- Diversicare of Big Springs, Huntsville
- Diversicare of Pell City, Pell City
- Diversicare of Winfield, Winfield
- Falkville Healthcare Center & Rehab, Falkville
- Florala Health & Rehab, Florala
- Hendrix Health & Rehab, Double Springs
- NHC Health Care, Moulton
- Washington County Nursing Home, Chatom
- Woodhaven Manor, Demopolis
"It's NRC Health's great pride to partner with organizations that show such a strong commitment to service," said Helen Hrdy, Senior Vice President, Customer Success. "Their sense of mission, and their ability to realize a compassionate vision of care, has elevated them to peak performance in the long-term care and senior living industry. They couldn't be more deserving of this award, and we're thrilled to commend and congratulate them."
To qualify for the award, nursing homes must have conducted a customer and/or workforce satisfaction survey in 2017. Winners must also have received a minimum of 10 responses (achieving a response rate of at least 30 percent), and must have ranked within the top 10% of positive responses to one of two questions: "What is your recommendation of this facility to others?" or "What is your recommendation of this facility as a place to work?"
Click here to download the 2018 Excellence in Action Award fact sheet.
About NRC Health
NRC Health post-acute customer experience solutions help improve quality in all long-term care and short-term stay settings, including skilled nursing homes, assisted living communities, independent living communities, and continuing care retirement communities. NRC Health is headquartered in Lincoln, Nebraska. For more information, visit www.nrchealth.com.
